Cancellation policy

ORDER CANCELLATIONS

You can cancel an order until it ships. Orders usually ship within 24 to 48 hours on business days, so email support@pureformen.com or call (855) 415-7873 as soon as you can, and we will cancel and refund the order. Once an order has shipped, it can't be canceled, but you can return it under our Refund Policy.

SUBSCRIPTIONS

When you subscribe, you agree to be charged the subscription price shown at checkout, plus any shipping and tax, on the schedule you chose, until you cancel. Each renewal is charged automatically to your payment method on file.

How to cancel: log in to your account at pureformen.com, open My Subscription and cancel there, or email support@pureformen.com with your name and the email on your account and we will cancel it for you. Cancel before your next billing date to avoid the next charge. Canceling stops future renewals. Orders already charged are covered by our Refund Policy. You can also pause, skip or change your delivery schedule in My Subscription.

TELEHEALTH SUBSCRIPTIONS

Pure for Men Telehealth treatments are billed through the FUSE Health platform. To cancel one, email support@pureformen.com before your next billing date and we will cancel it with FUSE Health. Section 22 of our Terms of Service has the details.